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Articles on:Account Management & Billing
Manage your subscription, billing, and account settings with ease.

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  • Setting Up Users in Appfigures
    With Appfigures, your entire team can access analytics, optimization, and app intelligence individually. When you invite a new user to access your account, you can choose their role. Appfigures sub-users are either Administrators or Viewers. These roles have varying degrees of account access. Admins have full access to reports, account management and account settings. *Admins *can also be set up with full app access or limited app access. *Viewers *have read-only access to reporSome readers
  • Managing Your Apps
    Appfigures gives you full control over which of your apps are tracked and which are visible in your dashboard. This flexibility lets you monitor only the apps that you want. Understanding App Status: Active vs Visible How to Activate or Deactivate an App UnSome readers
  • Enabling Two-Factor Authentication (2FA) in Appfigures
    Securing access to the platform hundreds of thousands of app owners use to track their private data is important to us, which is why Appfigures offers two-factor authentication (2FA) to all members across all plans, including the free plan. What's Two-Factor Authentication (2FA)? Traditionally, when logging into your account, you'll need to enter your email and password. Those were secure in the past, but these days brute force attacks and password leaks are commonplace. 2FA helps seSome readers
  • What is the Collective Intelligence Program?
    The Collective Intelligence Program is a new initiative that will allow us to provide you with greater context about the app industry and your competition while respecting your privacy. It is an aggregated, completely anonymized data set of performance metrics (downloads, sales, etc.) from a wide variety of mobile apps. It will allow us to create new features that frame your apps' performance in the greater context of the industry. Appfigures members may choose to contribute to this data set oFew readers
  • What To Do if You are Not Receiving Emails
    Appfigures sends a few types of emails, including email reports, alerts, and other insights and information about your account and the status of the platform. To ensure our emails always get to members' inboxes, we work closely with email providers and keep track of emails that are failing or are not being put into the correct folder. When that happens, we pause sending emails and place a notification in the user's account. Getting Your Emails The most common reason for emails to fail isFew readers
  • Setting Up Access Control
    The Access Control add-on is like a private firewall for your Appfigures account. When enabled, the add-on provides granular rules to block out any unwanted users from being able to log into your account, making your private data even more secure. Access Control works by allowing or denying access by IP address. You can define rules for every IP as well as a default action (to allow or deny). First, you'll need to enable the add-on for yourFew readers
  • Billing 101
    Monthly vs Yearly Invoices Appfigures offers monthly and yearly plans. Monthly plans: When you choose to pay monthly, you can pay month to month via credit card. This means that the card you add to your account will be charged each month. Annual plans: When you choose to pay yearly, we'll charge you the discounted price of 20% for the next 12 months. We'll then deduct that amount from the prepaid amount at the end of every monthly billing cycle. Important - If you change yoFew readers
  • How to Setup SSO (SAML) for Your Appfigures Account
    Appfigures supports Single Sign-On (SSO) via the SAML 2.0 protocol, allowing you to centralize authentication and improve security across your organization. Setting up Single Sign On Log in to Appfigures as the account owner and navigate to Account Settings → SAML SSO. This page contains the Appfigures SSO URL you'll need for your Identity Provider (IdP) configuration. In your SAML-complFew readers
  • How Do I Reset My Password?
    Forgot your password or need to change it? Here’s how you can reset your password and regain access to your account. Select "Forgot your password" from the login screen. Enter your email Click "Next" Now check your email. You should receive a code within a few minutes. Come back to the login screen and enter the code. Then set a new password for your account.Few readers

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